At Souvenir Photograph, we respect and prioritize the privacy and security of our customers and staff. This Privacy Policy explains how we collect, use, protect, and manage personal data related to appointment reminder text messages.
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1. Collection of Information
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We collect only the essential information required to send appointment reminders by text, including:
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Name
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Phone Number
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Appointment Details (such as date, time, and location)
This information is gathered when you book an appointment with us or sign up for appointment reminders.
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2. Use of Information
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The personal information collected is used solely for sending reminders, rescheduling notifications, or important updates regarding your appointment.
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3. Protection of Information
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We take strict security measures to protect your information. Personal data provided for text messaging:
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Is stored securely, accessible only to authorized personnel.
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Will not be shared, sold, or rented to any third parties without your explicit consent, except as required by law.
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4. Compliance with Text Messaging Laws
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Our practices comply with federal and state texting regulations, including:
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Telephone Consumer Protection Act (TCPA): We send messages only to recipients who have provided explicit consent.
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CAN-SPAM Act: Our messages include an option to opt-out, ensuring you can withdraw consent at any time.
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CTIA Guidelines: We follow best practices recommended by the Cellular Telecommunications Industry Association (CTIA) to respect your privacy.
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5. Data Retention
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We retain personal data used for appointment reminders only as long as necessary to fulfill the purpose of these messages. Data is securely deleted or anonymized after this period.
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6. Opt-Out Process
Recipients may opt out of receiving text messages at any time by replying “STOP” to any message. This will prevent further communications related to appointment reminders.
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7. Your Rights
You have the right to:
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Access the information we hold about you.
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Request deletion of your data if you no longer wish to receive reminders.
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Withdraw consent at any time by opting out.
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8. Policy Updates
We may update this Privacy Policy periodically. Changes will be communicated to recipients of our services and posted on our website.
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9. Contact Information
For any questions or concerns regarding this policy or to exercise your data rights, please contact us at:
contact@souvenirphotograph.com
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By providing us with your phone number and booking an appointment, you consent to receiving text messages under the terms of this policy.